General Evans Above Archive for Aug 01, 2008
McDonald’s uses special comprehension training for employees
Aug 01, 2008 – permalink
Woke up early at 6:30 this morning and had a craving for a McDonald’s breakfast.
I head off to the Yonge & Eglinton location and while there, I was able to witness firsthand the results of the special comprehension training their staff are put through.
MCDONALD’S EMPLOYEE: Morning sir, can I take your order?
ME (in a clear and pleasant voice): Yes, good morning. I’ll have combo number three please with a medium orange juice to go.
MCDONALD’S EMPLOYEE: Number three?
ME: Yes.
MCDONALD’S EMPLOYEE: Just the sandwich?
ME: No, the combo please.
MCDONALD’S EMPLOYEE: What drink would you like?
ME: A medium orange juice…
MCDONALD’S EMPLOYEE: And that’s for here?
ME: No, to go.
See how efficiently the employee listened to my order and then proceeded to screw up every aspect of it? That takes special training.